itil Archives - Gretaforag

A structured document used within the IT Infrastructure Library (ITIL) framework provides a standardized format for proposing and documenting modifications to IT services, infrastructure, or processes. This structure ensures consistent information gathering, enabling thorough impact assessments and informed decision-making concerning proposed alterations.

Utilizing a pre-defined structure facilitates clear communication among stakeholders, reduces the risk of errors and omissions, and streamlines the change management lifecycle. This approach fosters improved efficiency in implementing changes while minimizing potential disruptions to ongoing IT operations and enhancing overall service stability.